Shipping Policy:
- 1. No Undervalue!SeiyaJapan never accept an "undervalue" request for a shipping info.
- 2. Shipping address is your PayPal address. Shipping address must be as the same as the one that you registered at PayPal.
Return Policy:
- 1. We will accept postage paid returns only when we provide with a wrong item or the one doesn't work. Please tell us within 3 days after you receive it. Items must be in original packaging with all papers.
Free Shipping:
- Our watch prices are including the shipping fee. We ship the watches by EMS (Insured Express Mail Service by Postal office).
FAQ
Does your price include shipping fee to
anywhere?
Yes. Our price includes all S & H so that you
don't have to calculate shipping cost.
Do your watches come with a guarantee?
Yes. Our watches come with a one-year warranty
(which is the the Japanese standard). The warranty entitles you to receive full
warranty service at manufacturer service centers worldwide. Warranty coverage
for vintage watches varies by watch and is posted in the "Vintage" watch section
of the website.
Does a watch have an original box and an
English instruction?
Yes. NEW WATCHE is delivered in an original
watchmaker's box together with an English instruction
material.
(Except for Casio G-shock.)
What kind of payment could I use
?
You can use major credit cards and checking
account through PayPal. Please refer to info about it at http://www.paypal.com
My account ID is as same as my e-mail
address,
seiya@seiyajapan.com
How do you send a watch to me? Is it
insured?
We send the package via EMS, which is insured
express mail service. We pay for a premium. You can check live shipping status
at
http://www.post.japanpost.jp/int/ems/delivery/link_en.html
How long does it take from you in Japan to
my place by EMS?
Asia ---2-4 business days
North America ---3-5 business
days
Europe and other area ---4-8 business
days
How about taxes at custom
?
Please check if there is any
taxes/duties is occurred at your local custom, as it would differ by each place
and timing. I never write lower price than truth for invoice.
Will my personal and
financial information be protected?
We will
never sell or provide your personal information to others. However, your IP
address may be used to diagnose server problems. It will also be used to help
identify you and your shopping cart (in conjunction with a cookie). We also use
cookies to deliver content specific to your interests and to save your password
so you won't have to re-enter it each time you visit our site.
Do you accept returns
?
No. We will
accept postage paid returns only if we provide with wrong item or the one doesn't
work. Please tell us within 3 days after you receive it. Items must be in
original packaging with all papers in that case.
